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CommCare Pharma

Case Study Sector

Pharmacy

Supporting CommCare with audit, advisory, and financial performance insights

CommCare is a cooperative of independently owned and managed pharmacies across Ireland, formed through the unification of IndePharm and totalhealth. With a shared commitment to independence, collaboration, and commercial strength, CommCare supports over 80 pharmacies through group purchasing, marketing, branding, back-office services, and strategic guidance.

Fitzgerald Power delivers two core services to CommCare; statutory audit and financial benchmarking for their members. By combining compliance with strategic advisory, our partnership with CommCare supports both the organisation’s governance responsibilities and its commitment to enhancing commercial performance across the network.

Services provided by Fitzgerald Power

Bespoke audit planning

Development of a customised audit plan, including risk assessment procedures and response strategies

Collaborative execution

Ongoing coordination with IndePharm’s in-house finance team throughout the audit process

Defined timeline & strategy

Clear audit work plan and completion schedule aligned with operational needs

Stakeholder communication

Direct interaction with board members and shareholders to explain findings

AGM participation

Presentation of audit results and engagement at IndePharm’s Annual General Meeting

Financial health checks

In-depth, benchmarked reviews of individual pharmacy performance, with tailored recommendations and action plans.

Outcomes

The collaboration between Fitzgerald Power and CommCare led to numerous benefits, including:

Delivered timely and transparent statutory audits, meeting governance and regulatory requirements.

Strengthened engagement across board, management, and shareholders through clear reporting and AGM participation.

Provided pharmacy members with deeper insight into their financial performance and areas for improvement.

Enabled individual pharmacies to take targeted actions that improved profitability.

Supported CommCare’s leadership with practical, data-driven tools to maintain commercial strength across the network.

“”

Fitzgerald Power are the clear market leaders in the Irish community pharmacy sector which makes them the obvious choice for the CommCare annual audit. Fitzgerald Power carries out this assignment efficiently and accurately and brings their considerable market knowledge to bear in all of their interactions with our co-operative.

Daragh Connolly, CommCare