Home — Bournemouth Coffee Company

Bournemouth Coffee Company

Case Study Sector

Established SMEs

Outsourced financial management for a multi-site hospitality business

Costa Coffee is a globally recognised coffee brand with over 3,400 locations across 31 territories. Our client, Bournemouth Coffee Company, operates a network of 16 Costa Coffee franchise units along the South Coast of England.

Fitzgerald Power provides a fully outsourced financial management service tailored to the needs of a fast-moving, multi-site hospitality business. This includes day-to-day financial processing, real-time reporting, and strategic financial insights.

Services Provided by Fitzgerald Power

End-to-end financial operations

We provide Bournemouth Coffee Company with a fully outsourced finance function that includes day-to-day transaction processing, bookkeeping, bank reconciliations, and monthly reporting. Our team handles all aspects of financial administration, freeing up the client’s time to focus on operations and customer experience.

Strategic management reporting

Using real-time data, we deliver tailored monthly management accounts and performance reports. These insights offer visibility across all 16 franchise locations, supporting better business decisions, tracking KPIs, and identifying areas for improvement. Our reports are designed to help franchise owners plan effectively and act with confidence.

Technology-enabled automation

To ensure scalability and efficiency, we implemented an integrated tech solution in partnership with Ezora, an accounting automation specialist. The platform automates data capture, reduces manual input, and ensures that the finance function is future-ready—capable of growing in line with the business.

Outcomes

The collaboration between Fitzgerald Power and Bournemouth Coffee Company led to numerous benefits, including:

A fully outsourced, professional finance function without internal overheads.

Improved visibility into financial performance across all locations.

A scalable infrastructure to support continued growth.

Timely, reliable insights to inform strategic decisions.

“”

From the outset I have been impressed with the highly professional and responsive manner in which they have taken on our account. Reporting deadlines are consistently met and data accuracy is impressively high. They work very effectively with my team and associated stakeholders. I have no hesitation in strongly recommending them to other businesses.

Mark Brown

CEO Bournemouth Coffee Company