We at Fitzgerald Power are committed to protecting your privacy. This Privacy Policy applies to the information and data collected by Fitzgerald Power as a controller, including the information collected on our website (www.fitzgeraldpower.ie) or through other channels as described below. This Privacy Notice describes how we collect, receive, use, store, share, transfer, and process your personal information. It also describes your choices regarding use, as well as your rights of access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website. We periodically update this Privacy Policy. We will post any privacy policy changes on this page. We encourage you to review this Privacy Policy periodically. We will also keep prior versions of this Privacy Policy in an archive for your review.If you have any questions about this Privacy Policy or our treatment of the information you provide us, please email us at info@fitzgeraldpower.ieWhat personal data we collect about youHow We Use Information We CollectHow we Share Information we CollectCookies and Similar TechnologiesHow to Access & Control Your Personal DataData Protection Officer1. What personal data we collect about youWhen You Visit our WebsiteYou are free to explore our website without providing any Personal Information about yourself. When you visit the Website or subscribe for our email service, we request that you provide Personal Information about yourself, and we collect Navigational Information. Personal InformationWe collect personal information from you when you submit web forms or interact with our website, for example subscribing to a Fitzgerald Power blog, signing up for a webinar, or requesting customer support. “Personal Information” refers to any information that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, that you enter into on our website, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or information that we acquire from service providers.Personal Information includes Navigational Information. Navigational Information refers to information about your computer and your visits to the Websites such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Use of Navigation Information” section below.Sensitive InformationThis refers to credit or debit card numbers, financial account numbers or wire instructions, government issued identification numbers, biometric information, personal health information, personal information of children protected under any child data protection laws, and any other information or combinations of information that falls within the definition of “special categories of data” under GDPR or any other applicable law relating to privacy and data protection.Log FilesWhen you view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Fitzgerald Power to provide general statistics regarding use of the Website. For these purposes, we do link this automatically collected data to other Personal Information such as name, email address, address, and phone number.Information we collect from third partiesFrom time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and sources such as social media websites.Information About ChildrenThe Websites are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect personal information about children under 16. If you believe that we have collected personal information about a child under 16, please contact us, so that we may delete the information.2. How We Use Information We CollectCompliance with Our Privacy PolicyWe use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with this Privacy Policy.We Never Sell Personal InformationWe will never sell your Personal Information to any third party. Use of Personal InformationIn addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:improve your browsing experience by personalising the Website.develop and improve our products and services.send information or Fitzgerald Power content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business.promote use of our services to you and share promotional and information content with you in accordance with your communication preferences.contact you about billing, account management, and other administrative matters.send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements.investigate and help prevent security issues and abuse; ormeet legal requirements.We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.Legal basis for processing Personal Information (EEA visitors only)If you are a visitor located in the European Economic Area (“EEA”), Fitzgerald Power is the data controller of your personal information. Fitzgerald Power Data Protection Officer can be contacted by email here; info@fitzgeraldpower.ie Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.Use of Navigational InformationWe use Navigational Information to operate and improve the Website and to provide you with a better experience when you interact with Fitzgerald Power. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalised information about Fitzgerald Power. Navigational Information, such as IP address, is used to approximate your location. For example, we may use your approximate location to provide content that has been translated or send emails at certain times using your local time zone. You may disable the collection and use of your location data through browser-, operating system- or device-level settings. Consent concerning location data may be withdrawn by contacting us.Customer Testimonials and CommentsWe post customer testimonials and comments on our website, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.Security of your Personal InformationWe use a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organisational measures. Social Media FeaturesOur website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share Button or interactive mini programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.External WebsitesOur website provide links to other websites of third parties. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.Public ForumsWe offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the websites if you so request.Retention of Personal InformationHow long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymise your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible. We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it or, if this is not possible, securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information at an earlier date if you so request.If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.3. How we Share Information we CollectService ProvidersWe use third-party service providers to provide services on our behalf to visitors to our website and our customers and may need to share your information with them to provide information, products, or services to you. We might also share data with third parties but only if the data has been de-identified in a way so it cannot be used to identify you. Examples may include removing repetitive information from prospect lists, analysing data, or performing statistical analysis on your use of the interactions on our website, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, developing and improving the product and services, and providing customer service or support. These service providers are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and data protection policies and standards.Fitzgerald Power PartnersWe partner with trusted third parties to provide you with co-marketing content that we think may be relevant to you. When you engage with these co-marketing partners, we will tell you who we are sharing data with and provide a link to the co-marketing partner’s privacy policy so you can learn more about how to opt-out of the partner’s communications. These co-marketing partners are required to adhere to our privacy and data protection policies. If you do not want us to share your personal information with these companies, please get in touch.Corporate EventsIf we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Fitzgerald Power on the website. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.Compelled DisclosureWe reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.4. Cookies and Similar TechnologiesCookiesFitzgerald Power use cookies or similar technologies to analyse trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base. To find out more about how we use cookies on our website and how to manage your cookie preferences please see our cookie policy.Navigational Information Collected by Our CustomersOur customers can use the resources we provide, as well as tools we provided, to collect Navigational Information when you visit their webpage. Fitzgerald Power does not control our customers’ use of these resources and tools, nor do we control the information they collect or how they use it. AdvertisingWe may partner with a third-party ad network to display advertising on our Web site. Our ad network partners may use cookies and Web beacons to collect information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out of these ads.5. How to Access & Control Your Personal DataReviewing, Correcting and Removing Your Personal InformationYou have the following data protection rights:You can request access, correction, updates, or deletion of your personal information.You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in Ireland can be found here http://www.dataprotection.ie/ To exercise any of these rights, please contact us by email, Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.Anti-Spam PolicyOur Acceptable Use Policy applies to us and to our customers and, among other things, prohibits use of unsolicited commercial email in violation of applicable laws, and requires the inclusion in every email sent of an “opt-out” mechanism and other required information.To Unsubscribe From Our CommunicationsYou may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us.6. Data Protection OfficerIf you have any questions about this Privacy Policy or our privacy practices, or if you have a disability and need to access this notice in a different format, please contact us by email, post, or telephoneEmail: info@fitzgeraldpower.iePostal Address:Attention; Privacy Policy ManagerFitzgerald PowerGreyfriars,Waterford,IrelandTel: +353 51 870152
