“I do think people who follow my story are willing to buy Irish over Amazon.”

In Fitzgerald Power’s interview series, we’re speaking to people with different perspectives who feel they can offer more to the workplace, from the water cooler all the way up to the C-Suite. Today, it’s Orla Hennelly of Ireland’s premier beauty hack destination, ItsBeautyCheats.

Becoming an entrepreneur, for Orla Hennelly, kind of came out of the blue. “I always loved fashion, and I wanted to work in it, so I ended up doing Communications in DCU, because I thought I wanted to do fashion journalism,” she says. “But that was a long time ago.” Looking back, it was actually through her time in retail that she first realised a penchant for figuring out how the sausage gets made. “I used to like seeing what was coming in and thinking about what would sell and what wouldn’t, so, from there, I realised I wanted to work further back in the supply chain.” She enrolled in a Master’s in Fashion Buying and Management, and from that, got an internship in Dunnes Stores’ Buying Department, where she stayed for seven years. “I loved it, I loved buying things, designing products and seeing them come to life.”

It was around that time that Hennelly was making the professional personal, by choosing the outfit she’d wear for her own wedding. “I really wanted to wear these heavy, vintage earrings for my wedding, but I hated how they were dragging down my earlobes, so I thought, why isn’t there a product that solves this issue?” With a quick Google to see that no such product existed in the Irish marketplace, ItsBeautyCheats was born in November 2023, with a chunk of Hennelly’s own savings and a desire to fix problems for women with similar needs. “In terms of actually launching the business, it wasn’t a hugely expensive product for my first, so I took money out of my savings, and I just thought to myself that if this doesn’t work, whatever. I’ll wrap it up.” Now three years later, ItsBeautyCheats is stocked in Arnotts, One Dame Lane, Ór Jewellery and a suite of pharmacies. Not to mention, it closed 2025 with 100% revenue growth YOY. “It’s going well,” she smiles, bashfully. “Ups and downs, but good overall.”

ItsBeautyCheats bills itself as the ultimate beauty-hack destination and the home of LobeLifts, the innovative earlobe protection patch that prevents earlobe stretching and tearing from heavy earrings. Their products seek to address a range of beauty-related grievances, from necklaces that don’t tangle to discreet, comfortable body tape. Once the success of LobeLifts, the business’s original name, took off – by way of Hennelly’s own marketing and a bit of luck with TikTok virality – eight months later, the business took on its current moniker. “I built the website myself. I kept costs really low, and suddenly I had this niche product that was doing really well,” she says. “As a result, I had to lean into the randomness of it all, and then started listening to consumers who had other beauty-related problems that needed fixing. To this day, I take all my ideas and theirs down in the Notes app on my phone.”

A business penned as a discrete problem solver proved enough to impress the Pitch team at Arnotts – a business accelerator initiative from Arnotts, created to empower innovative start-ups and entrepreneurs based in Ireland or Northern Ireland – and indeed the women of Ireland, many of whom thank Hennelly regularly for catering to needs in a way no one had before. “I remember coming home from a wedding with a friend and helping her take this body tape off, which was literally ripping her skin,” Hennelly says. “I just thought to myself, there has to be a better version of this.” ItsBeautyCheats’ subsequent body tape, priced at €18.95, includes 5 oil-based removal wipes for effortless, skin-friendly removal, and is now one of the brand’s best-sellers. “I’m fortunate enough that every product is close to best-seller status at the moment,” she says. “It feels like whichever one I push the most becomes the best seller, and I’ve had to restock everything. Like, there hasn’t been one product that I haven’t had to purchase multiple times, so it’s been brilliant. What I really love to see, though, is when someone buys one thing and within a matter of weeks they buy another for their friends.”

With just Hennelly at the helm, aside from the occasional contractor, her job spans a multitude: from the back-of-house – quality control, market research, customer service, to the front – courier, social media, marketing. “My family is great,” she says. “My brother has been packing orders, and my husband drives around the place delivering stock. I’m hoping to take someone on soon, but until then, it’s just me.” It seems ludicrous, then, that among her biggest competitors is Amazon. “I do think the people who follow my story and my social media accounts are willing to buy Irish over Amazon,” she says. “It is tough to compare, though, especially with shipping. Like, I ship with An Post, and it randomly went from €5.95 to €6.95 last month, which was huge. For my products that are €12.95, asking for €6.95 shipping is huge, so I didn’t put it up, I’m just taking the hit on that euro.” In times of panic, Hennelly turns to other female entrepreneurs in the business for help. “I can’t get over the support from women in particular,” she says. “I say this all the time, from the influencers and micro-influencers I work with, to those who run pharmacies and helped me get it in stock, to anyone going through the same thing. I had a disaster with a TikTok Shop video two weeks ago, and I wrote to so many other women business owners, and they couldn’t have been more helpful. Then customers with reviews and comments… My biggest takeaway is that Irish women are incredibly supportive all around.”

Today’s SME landscape is undeniably difficult, and despite a wealth of available resources out there – like Enterprise Ireland’s Going for Growth, the programme for ambitious female entrepreneurs across all sectors in Ireland that Hennelly is currently enrolled in – many continue to face significant operational challenges. “The number one thing for me at the moment is just trying to find the time to do everything before I can afford to hire someone,” she says. “I’m lecturing in Buying and Merchandising at the Portobello Institute two days a week to help pay the bills, we have a 10-month-old at home, and my husband works full time, so it’s just finding the time. Apart from that, I would also say it’s hard to get funding. I’ve been working with the local Enterprise Office, which has been great, but it’s just the cash flow issue that is really difficult. I would love to inject a load of cash into the business, and I know it would come back, but just getting it that’s the issue.”

Just last month, Hennelly announced that ItsBeautyCheats closed 2025 with 100% revenue growth YOY and tripled their online sales. How has that informed Orla’s vision for 2026? “I would say, year one, I didn’t have much wholesale at all,” she says. “Year two, I really pushed the wholesale aspect, and that was kind of increasing the revenue. Underneath that, profit wasn’t a 100% increase, so this year, I’m back to pushing direct-to-consumer sales. The wholesale is brilliant, and obviously, I won’t give that up, but to be honest, the big push for me now is back to the consumers and getting them directly to the website, because the dream is to be the number one beauty hack destination online, competing with the likes of Look Fantastic. But my own products that people come back to because they’re reliable, high quality, and they know their work.”

You can follow Orla and ItsBeautyCheats on Instagram here or on the brand’s official website.